Yes, a packing slip/invoice will always be included with your order.
Yes, we offer Klarna, which allows you to pay afterwards safely and easily. You can choose how to do this during checkout. This can be done after 30 days or in parts.
We attach the utmost importance to your security in payment transactions.
Your personal data is sent encrypted so that it cannot be read by third parties. In addition, our website is 100% SSL securely verified.
Your payments are processed via a specially secured and certified payment partner.
You will always be refunded via the same method you used to place your order. You can expect a refund for a return within 14 working days after we have received it.
You can simply enter your voucher in the discount code/voucher field during checkout.
Click on redeem and the discount will be applied automatically.
You can order gift vouchers at any time in our online shop. Click here for gift vouchers.
You can choose between a voucher of 25 euros, 50 euros, 100 euros and 150 euros.
The voucher will then be emailed directly to you.
There is no expiration date on our digital gift vouchers. So you can exchange it whenever you want.
Other question?
Can't find the answer to your question? Don't worry, our customer care is always there for you!
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